NORTHGATE SHOPPING CENTER — FULL PARCS MODERNIZATION
Northgate Mall Partners LLC
A 1,200-space retail parking facility in Houston, TX upgraded from legacy ticket-based equipment to a fully ticketless, LPR-driven PARCS with CloudPay mobile payment.
THE CHALLENGE
Northgate's legacy equipment was aging out of manufacturer support, causing frequent downtime during peak shopping hours. Manual ticket dispensing created long queues at entry, and cash-only payment stations meant high armored-car costs and shrinkage risk.
THE SOLUTION
MEYPAR USA deployed a fully ticketless PARCS using SmartLPR cameras at every lane as the primary credential. Shoppers now drive in and out without stopping — LPR reads the plate, grants access, and matches payment. CloudPay lets them settle the fee on their phone while they shop, eliminating exit-lane queuing entirely. The EVO terminal suite handles all edge cases: printed QR codes for guests without smartphones, and RFID for monthly permit holders.
THE RESULTS
In the first 90 days post-launch, average exit processing time dropped from 68 seconds to under 40 seconds. System uptime has held at 99.9% with zero hardware failures. Parking revenue increased 28% due to the removal of cash-handling friction and better fee capture from previously under-billed short stays.
"The MEYPAR team handled everything — from the initial site survey to staff training. We went live on schedule and our customers immediately noticed the difference. No more ticket lines."
Facilities Director, Northgate Mall Partners
Project Details
NORTHGATE MALL PARTNERS LLC
Sector
Shopping Center
Location
Houston, TX
Project Scope
Full replacement of legacy ticket-based PARCS across 6 entry lanes and 6 exit lanes. Deployment of SmartLPR at all lanes for ticketless operation. Integration of CloudPay for mobile payment. Staff training and 90-day post-launch support.
Systems Installed
- EVO Entry Terminal (×6)
- EVO Exit Terminal (×6)
- O-TECH Automatic Gate (×12)
- SmartLPR Camera System (×12)
- CloudPay Mobile Payment
- Access Control & Management
